E-commerce & Online Marketplaces
Seller verification and fraud prevention for online platforms
⚠️ The Challenge
E-commerce platforms lose customers and revenue to seller fraud. Fake sellers, counterfeit products, and payment scams destroy buyer trust and platform reputation. High chargeback rates increase payment processing costs. Platforms face regulatory scrutiny and legal liability for unverified sellers.
The Solution
Use Onboarding Pages for seller registration with multi-level verification
Create seller onboarding page with identity and business verification
Individual sellers: Verify identity with government ID and biometric matching
Business sellers: Verify business registration and ownership
Bank account verification for payment legitimacy
Address verification for shipping/return locations
Digital signature on seller terms and conditions
Ongoing monitoring for high-value or flagged sellers
Complete Workflow
Products & Services Used
Real-World Example
Online Marketplace
An online marketplace requires all sellers to complete verification before listing products. Individual sellers verify identity with government ID and selfie. Business sellers provide business registration documents. All sellers verify bank accounts and addresses. Platform drastically reduces fraud and increases buyer confidence.
- Reduce fraudulent seller accounts by 95%
- Increase buyer trust and conversion rates
- Reduce chargebacks and payment disputes
- Meet regulatory KYC requirements for payments